Last Updated: December 2024
Our Commitment to Your Privacy
At Path to Freedom Coaching LLC, we understand that privacy and confidentiality are paramount, especially when dealing with sensitive personal matters. This Privacy Policy explains how we collect, use, protect, and handle your personal information.
Information We Collect
Information You Provide
- Name, email address, and contact information
- Payment and billing information
- Information shared during coaching sessions
- Data entered into our Recovery App
- Communications with our team
Automatically Collected Information
- Browser type and device information
- IP address and location data
- Website usage patterns and analytics
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Provide coaching services and support
- Process payments and manage your account
- Communicate with you about services and appointments
- Improve our services and user experience
- Send newsletters and resources (with your consent)
- Comply with legal obligations
Confidentiality of Coaching Sessions
All information shared during coaching sessions is strictly confidential. We maintain professional standards of confidentiality and will not share session content with third parties except:
- With your explicit written consent
- When required by law or court order
- When there is imminent danger to yourself or others
- In cases of suspected child abuse or neglect
Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Secure, encrypted storage of personal data
- Limited access to information on a need-to-know basis
- Regular security audits and updates
- HIPAA-compliant practices where applicable
Third-Party Services
We use trusted third-party services to operate our business:
- Calendly: For scheduling appointments
- Stripe: For payment processing
- Video Conferencing: For remote coaching sessions
- Email Service Provider: For communications
These services have their own privacy policies and security measures. We carefully select partners who maintain high standards of data protection.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Opt out of marketing communications
- Export your data in a portable format
- Withdraw consent at any time
Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Coaching records are typically retained for 7 years after the last session, in accordance with professional standards.
Children's Privacy
Our services are intended for adults age 18 and over. We do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: privacy@pathtofreedomcoaching.com
- Phone: [Your phone number]
- Mail: Path to Freedom Coaching LLC, [Your address]
