Privacy Policy
How we protect your information
How we protect your information
Last Updated: December 2024
At Path to Freedom Coaching LLC, we understand that privacy and confidentiality are paramount, especially when dealing with sensitive personal matters. This Privacy Policy explains how we collect, use, protect, and handle your personal information.
We collect information that you voluntarily provide to us, including your name, email address, and contact information. We also collect payment and billing information when you purchase our services, information shared during coaching sessions, data entered into our Recovery App, and all communications with our team.
When you visit our website, we automatically collect certain technical information including your browser type and device information, IP address and location data, website usage patterns and analytics data, and information from cookies and similar tracking technologies.
We use your information to provide coaching services and support, process payments and manage your account, communicate with you about services and appointments, improve our services and user experience, send newsletters and resources with your consent, and comply with legal obligations.
All information shared during coaching sessions is strictly confidential. We maintain professional standards of confidentiality and will not share session content with third parties except with your explicit written consent, when required by law or court order, when there is imminent danger to yourself or others, or in cases of suspected child abuse or neglect.
We implement industry-standard security measures to protect your information, including SSL/TLS encryption for all data transmission, secure and encrypted storage of personal data, limited access to information on a need-to-know basis, regular security audits and updates, and HIPAA-compliant practices where applicable.
We use trusted third-party services to operate our business, including CoachVantage for scheduling appointments and program management, Stripe for payment processing, video conferencing platforms for remote coaching sessions, and email service providers for communications. These services have their own privacy policies and security measures. We carefully select partners who maintain high standards of data protection.
We use cookies and similar technologies to remember your preferences, analyze website traffic and usage, and improve user experience. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
You have the right to access your personal information, request correction of inaccurate data, request deletion of your information, opt out of marketing communications, export your data in a portable format, and withdraw consent at any time.
We retain your information for as long as necessary to provide services and comply with legal obligations. Coaching records are typically retained for 7 years after the last session, in accordance with professional standards.
Our services are intended for adults age 18 and over. We do not knowingly collect information from minors.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.
If you have questions about this Privacy Policy or how we handle your information, please contact us via email at privacy@pathtofreedomcoaching.com, by phone at [Your phone number], or by mail at Path to Freedom Coaching LLC, [Your address].